Business,
Simplified.

Information Technology ERP

Enterprise resource planning (ERP) software solutions provide information technology (IT) departments with the means to automate and streamline business processes, reduce costs, improve customer service, and maximise profits. Strategix’s suite of IT ERP System Solutions provide powerful analytics and predictive insights, so that IT departments can identify opportunities for growth and make informed decisions. Our ERP software for IT helps organisations become more efficient, effective, and profitable.

We know your challenges

The challenges of the IT industry and space are numerous and complex, especially for businesses that must stay up-to-date with the latest technologies. Businesses face a wide range of issues related to information technology, such as system maintenance, security compliance, data storage and retrieval, cost management, user training requirements and more. To effectively manage these challenges, the thriving business puts processes and systems in place that manage these challenges in an efficient and effective manner – Strategix facilitates that process with ERP for IT services.

ERP for IT Services Companies

CHALLENGE

Service Management

HOW WE SOLVE THE PROBLEM WITH
MICROSOFT DYNAMICS 365 BUSINESS CENTRAL
& FINANCE AND OPERATIONS

Item sold with Warranties can be tracked based on the agreed contracts soled with the items. When an item is returned due to a defect, trouble shooting templates can be created to speedup the fault finding process. If the Item is under warranty or repair contract the cost can be absorbed or it the item need any repair/ enhancements that are not covered by the contract the cost can be passed to the customer and invoices out

CHALLENGE

Loaners

HOW WE SOLVE THE PROBLEM WITH
MICROSOFT DYNAMICS 365 BUSINESS CENTRAL
& FINANCE AND OPERATIONS

In some companies it is required to provide the customer with a loaner unit and the system can keep track of these loaner units for trackability purposes.

Microsoft Dynamics 365 Business Central & Finance and Operations Professionals

Increase IT system agility, availability, and scalability

CHALLENGE

Contract management

HOW WE SOLVE THE PROBLEM WITH
MICROSOFT DYNAMICS 365 BUSINESS CENTRAL
& FINANCE AND OPERATIONS

The service management module can also be used to sell services that don’t have tangible items. All cost captured against the contract and claims can be accounted for.

CHALLENGE

Project Budgeting

HOW WE SOLVE THE PROBLEM WITH
MICROSOFT DYNAMICS 365 BUSINESS CENTRAL
& FINANCE AND OPERATIONS

The Job Module caters for basic and complex project costing / quoting / and cost and time expenses against a Job. Any purchases made against the job is also accounted for. Job profitability can then be tracked as the costs are incured and the

News and Case Studies

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Posted: July 3, 2024
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In: Office 365
Posted: June 26, 2024
Every dynamic, growing business must strive for operational efficiency and agility to remain competitive. Automating business processes within Microsoft Dynamics 365 (D365) has become a pivotal strategy for organisations looking to streamline operations, reduce manual workloads, and enhance overall productivity. This article delves into the intricacies of business process automation in D365, highlighting its importance and practical applications for businesses of all sizes.
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When looking to advance your organisation’s processes, having software that adapts to unique business needs is crucial for maintaining a competitive edge. Microsoft Dynamics 365 offers a versatile platform that allows businesses to create bespoke modules tailored specifically to their requirements. This article delves into the importance of bespoke module creation, the process involved, and best practices for developing these customised solutions.
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In: Office 365
Posted: June 5, 2024
If you’re a business owner, you most likely know that understanding customer behaviours and needs is crucial for staying competitive. And right now, integrating the power of AI is the most effective way to go about garnering the deepest understanding of your customer base. This article explores how the integration of Artificial Intelligence (AI) within Microsoft Dynamics 365 can significantly enhance customer insights, thereby improving decision-making and customer satisfaction. By leveraging AI capabilities, businesses can transform raw data into actionable insights, enabling personalised experiences and operational efficiencies.
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In: Office 365
Posted: May 31, 2024
Effective Supply Chain Management (SCM) is pivotal for organisations aiming to achieve operational efficiency, cost-effectiveness, and superior customer satisfaction. Embracing digital transformation, particularly through Dynamics 365 Supply Chain Management (D365 SCM), offers businesses a robust platform to revolutionise their supply chain operations. This article delves into the strategic role of D365 SCM, emphasising the benefits of customisation, integration with other systems, and leveraging advanced technologies like AI and IoT to optimise SCM processes. Supply Chain Management (SCM) forms the backbone of modern business operations, encompassing the entire lifecycle of products from procurement to delivery. In today's interconnected global economy, businesses face challenges such as supply chain disruptions, fluctuating consumer demands, and regulatory compliance requirements. A well-managed SCM not only ensures seamless operations but also enhances agility and responsiveness to market dynamics.
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In: Power BI
Posted: May 22, 2024
Microsoft Copilot is an innovative solution designed to propel your business operations into the future through seamless AI integration. But it’s not just another AI tool. It’s essentially your digital ‘co-pilot’, and it will guide you through the complexities of modern business with unparalleled efficiency and foresight. Here’s what Copilot can do:
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In: Application Solutions
Posted: May 15, 2024
With the rise of AI technologies, the realm of customer service is undergoing a transformation, enabling businesses to deliver more personalised, efficient, and seamless experiences. Introducing Microsoft Copilot, the game-changing AI solution designed to revolutionise customer service operations and elevate the standard of customer interactions.
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