Information Technology ERP
Enterprise resource planning (ERP) software solutions provide information technology (IT) departments with the means to automate and streamline business processes, reduce costs, improve customer service, and maximise profits. Strategix’s suite of IT ERP System Solutions provide powerful analytics and predictive insights, so that IT departments can identify opportunities for growth and make informed decisions. Our ERP software for IT helps organisations become more efficient, effective, and profitable.
We know your challenges
The challenges of the IT industry and space are numerous and complex, especially for businesses that must stay up-to-date with the latest technologies. Businesses face a wide range of issues related to information technology, such as system maintenance, security compliance, data storage and retrieval, cost management, user training requirements and more. To effectively manage these challenges, the thriving business puts processes and systems in place that manage these challenges in an efficient and effective manner – Strategix facilitates that process with ERP for IT services.
ERP for IT Services Companies
CHALLENGE
Service Management
HOW WE SOLVE THE PROBLEM WITH MICROSOFT DYNAMICS 365 BUSINESS CENTRAL & FINANCE AND OPERATIONS
Item sold with Warranties can be tracked based on the agreed contracts soled with the items. When an item is returned due to a defect, trouble shooting templates can be created to speedup the fault finding process. If the Item is under warranty or repair contract the cost can be absorbed or it the item need any repair/ enhancements that are not covered by the contract the cost can be passed to the customer and invoices out
CHALLENGE
Loaners
HOW WE SOLVE THE PROBLEM WITH MICROSOFT DYNAMICS 365 BUSINESS CENTRAL & FINANCE AND OPERATIONS
In some companies it is required to provide the customer with a loaner unit and the system can keep track of these loaner units for trackability purposes.
Microsoft Dynamics 365 Business Central & Finance and Operations Professionals
Increase IT system agility, availability, and scalability
CHALLENGE
Contract management
HOW WE SOLVE THE PROBLEM WITH MICROSOFT DYNAMICS 365 BUSINESS CENTRAL & FINANCE AND OPERATIONS
The service management module can also be used to sell services that don’t have tangible items. All cost captured against the contract and claims can be accounted for.
CHALLENGE
Project Budgeting
HOW WE SOLVE THE PROBLEM WITH MICROSOFT DYNAMICS 365 BUSINESS CENTRAL & FINANCE AND OPERATIONS
The Job Module caters for basic and complex project costing / quoting / and cost and time expenses against a Job. Any purchases made against the job is also accounted for. Job profitability can then be tracked as the costs are incured and the
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To learn more, contact us at info@strategix.co.za
