Dynamics 365 Customer Engagement Updates in 2020
The latest 2020 updates for the customer experience-focused apps within Dynamics 365, known as Wave 2, have been published last month.
Dynamics 365 Customer Engagement – Legacy or Cloud?
The evolution of Dynamics 365 brought important changes to the popular Microsoft CRM application, which rebranded as Customer Engagement.
Connect Dynamics 365 with Data-driven Customer Insights
Microsoft created Dynamics 365 Customer Insights to unify and analyse all customer data across every resource, backed by artificial intelligence.
Technology and ethics: AI ethics concerns
Every day we are seeing more and more sophisticated technology being created, and artificial intelligence (AI) is no exception. Where is the line?
Microsoft Teams Live Events
With Microsoft Teams Live Events, companies and brands can now host live virtual events with up to 100,000 people. Read on for more!
Crash Course: IoT
IoT is about extending the power of the Internet beyond our digital devices to whole a range of things, processes and environments.
An introduction to Live Presentations
At the beginning of 2020, Microsoft announced the new Live Presentation feature in PowerPoint. Features of Microsoft’s Live Presentations include…
User’s guide to Power BI continued
The first blog covered logging in and learning how to apply and remove filters. This blog is a continuation of the user’s guide to Power BI.
User’s guide to Power BI
Power BI desktop centralises, simplifies and streamlines processes of designing and creating business intelligence reports.
AI and consumer privacy concerns
AI has slowly become ingrained in all of our everyday lives. Find out how to address privacy concerns when it comes to AI.